Frequently Asked Questions
Everything you need to know about our modern lighting solutions and services.
What is the typical shipping time for a designer lamp?
Most orders are processed within 2-3 business days. Depending on your location, shipping typically takes between 7 to 14 business days. You will receive a tracking number via email as soon as your order departs our warehouse.
Are light bulbs included with the fixtures?
To ensure the safety of the product during transit, light bulbs are generally not included unless specified on the product page. We recommend using energy-efficient LED bulbs for all Lampsmodern fixtures.
What is your return policy for home decor items?
We offer a 30-day return policy for all unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective.
Do your lamps come with a warranty?
Yes, all Lampsmodern lighting fixtures come with a 1-year limited warranty covering manufacturing defects and electrical components under normal residential use.
How do I clean and maintain my modern lighting fixture?
We recommend using a soft, dry microfiber cloth to dust your lamps. Avoid using harsh chemicals or abrasive cleaners, as they can damage the metallic finishes or glass coatings.
Are your products compatible with smart home dimmers?
Most of our hardwired chandeliers and pendants are compatible with standard dimmable switches, provided you use dimmable bulbs. Please check the specific product specifications for integrated LED compatibility.